Letting agents complaints increase

Christopher Hamer was featured this morning on Radio 4 Today programme announcing that complaints to him are on the rise.

Currently only 60% of letting agents are registered with an ombudsman scheme.

Anecdotally, he recalled that one of the most common complaints by landlords against letting agents is that the letting agent fail to reference their prospective tenants properly.  The result being that tenants are taken on that lead to problems with the tenancy at a later date.

The Ombudsman has no powers to fine letting agent but he does have powers of redress that includes paying compensation.

The Property Ombudsman has recently dispelled two letting agents one in London and one in Torbay

To make a complaint.


Property referencing - online