Tips On Tenancy Deposit Disputes 36: Appeals

Tip 36: Appeals


The rule of thumb is that there are no appeals in deposit protection disputes.

A common situation involves a landlord who receives a decision in the post which awards some or all of the deposit money to the tenant. The decision explains that the landlord lost on point X because they hadn’t submitted any evidence, such as photographs, to show the condition of X at the end of the tenancy. The landlord then sends a number of photographs of X to the scheme with a note explaining that there had been an oversight, or that the landlord hadn’t realised that they were supposed to have sent in the photographs earlier. 

In this situation, it is already too late. The scheme will already have paid the money to the tenant and are not in a position to look at the decision again.

In deposit disputes, it is paramount that you send all of your evidence in the first time, because once the decision has been made, it is too late to add any further evidence to your claim.

Tom Derrett is the Principal of Deposit Claim, an experienced deposit protection adjudicator and an expert on the Deposit Protection Schemes. Tom helps landlords to claim money through the deposit protection schemes.

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