Our free landlord software lets users email documents direct from the website. So landlords can send the tenancy agreement to the tenants, for instance, or the tax return figures to their accountant.
Every now and then we'd get a reply from a tenant who'd not noticed that the email came from our website, not direct from the landlord. So today's usability improvement has been to set the 'Reply To' part of the email so that you get the reply rather than us.
Little things build to make a better system, we think.
Free property management software, Free tenancy agreements
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