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The government will start it's compulsory redress scheme from 1st October.
The three schemes are the Property Redress Scheme, Ombudsman Services Property and The Property Ombudsman. The schemes are free to use and are to provide a service of impartial dispute resolution when complaints about letting agents are raised by landlords or tenants.
If a letting agents are found not to be into one of the approved schemes then they could be fined up to £5,000 by local trading standards.
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2 comments:
It's a shame that there isn't a redress scheme against landlords -although I suspect it will be the next step - after landlord licensing.
BUT, in that case, it's also a shame that there's no redress scheme against tenants- because isn't it reasonably likely that a bad T who leaves a property (willingly or unwillingly) still needs somewhere to live? New L won't know what old L knows about T!
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