Tenants Interview - smart or casual?

Well I call it an interview but it's not really.  It's when you are trying to find out whether a prospective tenant is going to be suitable for your buy-to-property.  How formal do you make the process and more importantly do you dress up to create an impression?  I'm currently in the process of letting one of my properties and therefore every so often I have to show the prospective tenants around the two bedroom apartment.

'Suited and booted'

In days gone buy in my former professional life I'd often conduct the viewings still dressed in my work suite so 'suited and booted.'  These days I spend most of my time unshaven (what a waste of time shaving is!) and swapping between gym gear and jeans.

Two schools of thought

There are two schools of thought when in it comes to what to wear and how to present yourself to a prospective tenant.  If you go in smart, that hopefully sets a tone.  It makes the tenant feel that what they are doing i.e. taking on a tenancy is a responsible and serious financial commitment.  Also, it gives them the confidence to feel they are dealing with a landlord that is equally as serious and reliable about their responsibilities in managing and maintaining their buy-to-let properties.  The other would say if you take a more casual approach, then the tenant will feel less intimidated and is more likely to reveal more about their true character.  This enables the landlord to find out who the 'real person' is behind the initial social face we all put on when meeting someone for the first time.  Some would argue that it's nothing about what you wear and all about how you conduct yourself.  I'd be interested to hear other landlords views?

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