Complaints against landlords increase

Shelter ( yes I know they hate us ) reckon that complaints about landlords in England have risen by more than a quarter in recent years. Their research from 310 local authorities showed complaints rose by 27% between 2008/9 and 2011/12 - from 67,283 to 85,639.

Interestingly it also reported that the number of successful prosecutions against private landlords rose by 77% between 2010/11 and 2011/12, it said.