Nicola Milner, director of the Blackpool Company C and L Property Ltd, which rents out 45 properties in the resort, received two commendations for achievement and customer service at the national Landlord and Buy-to-Let awards.
Nicola only started building her portfolio 10 years ago when she spotted her gap in the market renting out property to medical staff at the nearby Blackpool Victoria Hospital.
Her technique is to buy run down property and then spend about £20,000 refurbishing them.
She has been particularly keen to work with tenants to work through any difficulties in paying rent.
"I've never had to evict anyone because I arrange payment plans with tenants. It took one girl two years to get back on track but she's done it."
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