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Thursday, March 03, 2016

Welsh tenants most satisfied

A tenant satisfaction survey carried out by the NLA puts Wales landlords at the top.

92% of tenants surveyed reported being satisfied with their landlord, compared with just 67% of tenants in the North East.

No doubt the Welsh Assembly will claim it reflects the measures they've introduced to help regulate PRS, as part of the Housing (Wales) Act 2014 such as Rent Smart Wales.

The UK average was 79% of tenants satisfied with their landlord.

Richard Lambert from the NLA comments -

‘Good landlords make up the majority of the market so it’s not surprising that the majority of tenants are satisfied,’ 

The tenant satisfaction scores by area are -

  • 92% - Wales
  • 83% - East Midlands 
  • 82% - North West 
  • 82% - South West 
  • 80% - South East
  • 79% - Scotland
  • 79% - West Midlands 
  • 73% - Yorkshire and Humber 
  • 72% - London 
  • 71% - East of England
  • 67% - North East

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